Monday, 20 April 2009

Thank You for Your Patience

I am please to say that we are well and truly settled in our new laboratory and offices and back up to speed with all of our normal services. The move cost us at least a month of analysis time which immediately impacted on the turnaround of results. So at the current time all orders are running behind the normal schedule. We must have a lot of busy customers out there because the backlog caused by the move has been compounded by an extraordinary influx of samples this year. We're currently running the instruments 7 days to keep up with the demand and have just taken on a new technician to help with sample preparation.

I would like to thank all of our customers for their patience at this time while we try to get to their samples, which are being analysed in the order in which they are received.

While our website and e-mail addresses have not been affected by the move, it was necessary to get new telephone numbers. These are now:

Tel: +44 (0)1270 509533
Fax: +44 (0)1270 509511

Steve Brookes